Digi Biz Solutions (“we”, “us”, “our”) operates DBSDESK. This Privacy Policy explains how we collect, use and protect personal information when you use our service.
Information we collect
- Account information: name, email, mobile number, password hash.
- Workspace and content data: contacts, messages, templates and broadcasts you create.
- Usage data: log files, device, IP address, browser type and pages visited.
How we use information
- To provide, secure and improve the service.
- To send transactional notifications, billing alerts and product updates.
- To comply with legal obligations.
Sharing
We do not sell personal data. We share data only with sub-processors required to deliver the service (hosting, email and WhatsApp Business API providers) under strict confidentiality.
Security
We use industry-standard encryption in transit and at rest, role-based access control and audit logs.
Your rights
You may request access, correction or deletion of your personal data by writing to crm@digibizsolutions.in.
Contact
Digi Biz Solutions, 100Ft Road, Pondicherry 04
Email: crm@digibizsolutions.in
Phone: 9087331079